About Us

Count on Automotive Triage for Fast, Fair, and Friendly Service!

“If it’s broken, we can fix it!”
Customer Service - Michaud Auto Body
Customer Service - Michaud Auto Body

Our History

Automotive Triage is a private, family owned company opened in 2018. The owner is a native of North Carolina with an undergraduate degree in Mechanical Engineering from the University of North Carolina at Charlotte and an MBA from Strayer University.  The mechanics on board have been recruited from as near as Locust, North Carolina and as far away as Long Island, New York.  Each was specifically recruited for their areas of expertise, their ASA and I-Car Certifications, and their sustained experience as top notch technicians.  The result is a team with over 50 years of combined experience with the ability to diagnose and repair all aspects of vehicles new and old.

Our Service

Automotive Triage cares about their customers and the community first. Automotive Triage believes in the core values of integrity, honesty, quality work at reasonable prices, and clear open lines of communication. We understand the value of relationships and that treating customers as your family, will build a solid customer base through referrals and fair business practices. Automotive Triage works very closely with our vendors and insurance partners to make sure our combined customers are happy and that there is minimal disruption to their quality of life as vehicles are repaired. On the backside, our management team makes sure our employees are constantly subjected to continuing education and updated certifications in order to stay on top of the ever changing automotive industry. We are constantly building efficiencies through Lean principles in order to provide a low cost model that benefits our customers.
At the Automotive Triage, the word “Passion” resonates through our business structure. We are passionate about our customers, we are passionate about our community, we are passionate about our employees, and we are passionate about our business partners. Passion is often described as the intersection of desire and work ethic. There is no shortage of either in the management team and ownership at Automotive Triage.  We stand by our guarantees and our service!
Come Meet Our Team!

Automotive Triage Garage